Using Digital Innovations to Transform Patient Care
In 2020, NHSX initiated a new Remote Monitoring Scaling Programme to build on the digital health advances achieved during the COVID-19 pandemic and accelerate the use of digital innovations to transform patient care. As part of this programme, the Academic Health Science Network for the North East and North Cumbria (AHSN NENC) supported projects to deploy the Health Call “Digital Care Home” service into the regions care homes.
 | At the end of March 2022, the programme will have made digital services available to over 200 care homes and over 7000 of their residents. |
The programme aims to build on previous regional collaborative work, supported by AHSN NENC, to spread proven digital innovation into the region’s care homes, such as the Well Connected Care Homes programme that focussed on digitally enabling care homes.
The broad aims of the programme are to:
- Support care homes in the adoption of the Health Call Digital Care Homes service to become better connected in the digital age
- Enhance the quality of care and overall experience for the care home staff and the health care partners delivering it
- Significantly improve communication between care homes and the wider health care services.
At the end of March 2022, the programme will have made digital services available to over 200 care homes and over 7000 of their residents.
‘It’s going well the girls used it at the weekend commented how easy it was to use and that they were then able to care for the resident not sit on the phone’ quote from Care Home Manager
‘A positive to Health call is there is less misunderstanding as to the reason for the call, and its logged for GP to see and Staff are more aware of what doctor wants, in terms of observations and information’ Deputy Care Home Manager